2nd Line Infrastructure Support Engineer


2nd Line Infrastructure Support Engineer


£20-30k dependent on experience

Our client, a leading software solutions provider requires a new person to join their team due to continued expansion.  Their requirement is for a solid infrastructure support engineer who has the ability to communicate with staff and prospective clients alike.  The role will involve providing internal technical support around:

  • Microsoft Server 2008 / 2012 / 2016
  • Active Directory
  • Hyper-V
  • Networking environments

In addition, this person will support the sales team from a presales perspective.  This is all done from the office via phone and WebEx so there is no requirement to travel, and indeed, you won’t be involved with the sales process.  The nature of this area of work is to answer technical questions and potentially perform technical demonstrations over the web.

This will be a varied and interesting role which will allow you to gain new technical skills and hone your customer facing ability.  In additional to the technical requirements, the successful person will be: –

  • Articulate
  • A good communicator
  • Confident
  • Happy to deal with internal and external customers with a high degree of professionalism
  • Willing to learn new technical skills and stay up to date with developments in IT

Send your CV in the first instance for more information.

To apply, please submit your CV by clicking on the relevant links. If successful you will be contacted by one of our consultants within 3 working days. Unfortunately, due to the volume of applications we expect to receive for this 2nd Line Infrastructure Support Engineer role, if you do not hear from us within this time you should presume your application has been unsuccessful on this occasion.

Grassroots Recruitment is acting as a recruitment agency and a recruitment business in respect of this 2nd Line Infrastructure Support Engineer. Grassroots Recruitment is an equal opportunities employer and recruiter. We welcome applications from all sections of the community, regardless of age, race, sex, sexual orientation, marital status, religion or disability.